FAQ & Help

Frequently Asked Questions

Q: How long does shipping take?

A: Orders are typically processed within 2-3 business days. Once shipped, delivery usually takes 7-15 business days depending on your location and local carrier.

Q: How can I track my order?

A: As soon as your order is on its way, we will email you a tracking number. You can track your package directly on our website via our Track Your Order page.

Q: Is the SpineBright™ Alignment Kit safe for everyone?

A: Our kit is designed for general relaxation and posture support. However, if you have pre-existing spinal conditions, chronic back pain, or recent injuries, please consult your physician before use.

Q: How often should I use the kit?

A: We recommend starting with 5 minutes a day and gradually increasing to 10-15 minutes per session as your body adjusts to the alignment.

Q: What is your return policy?

A: We stand behind our products with a 30-day money-back guarantee. If you are not completely satisfied, please contact our support team for return instructions.

Q: Still need help?

A: We are here for you! Please reach out to us at support@goodsbright.com. We typically respond to all inquiries within 24 hours.